Privacy Policy
At Taya Homes, your privacy is not just a policy—it's a commitment. Whether you're browsing from the heart of London or the skyline of Dubai, we respect your right to transparency, security, and control over your personal information.
1. Who We Are
This Privacy Policy outlines how Taya Homes, with offices in Dubai and London, collects, uses, shares, and protects your personal data across all of our platforms and services.
2. Information We Collect
- Contact Information: Name, email, phone number
- Property Preferences: Location, budget, features of interest
- Technical Data: IP address, browser type, device information, referring URLs
- Usage Data: Pages visited, time spent, click behavior
- Communication History: Emails, inquiries, chat logs
- Marketing Preferences: Subscription and communication settings
3. How We Collect It
- Forms you fill on our website
- Cookies and analytics tools (e.g., Google Analytics, Meta Pixel)
- Communication with our support or sales team
- Third-party sources with your consent
4. Why We Collect It
- Provide personalized property recommendations
- Respond to your inquiries and requests
- Improve our website, services, and user experience
- Send newsletters, updates, and promotional offers (with opt-in consent)
- Comply with legal and regulatory obligations
5. Legal Basis for Processing
For users in the UK and EU, our legal grounds for processing include:
- Your explicit consent
- Contractual necessity
- Compliance with legal obligations
- Legitimate interests (e.g., improving services)
6. Who We Share It With
- Trusted third-party service providers (CRM, analytics, email delivery)
- Legal authorities, if required by law
- Our affiliate partners, when appropriate and disclosed
We do not sell your personal data to third parties.
7. Data Retention
We retain your information only as long as necessary for the purposes described, or as required by law. You can request deletion at any time.
8. International Transfers
As a company operating in both the UAE and the UK, we may transfer data between regions. We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.
9. Your Rights
- Access your personal data
- Correct or update inaccurate information
- Request deletion ("right to be forgotten")
- Withdraw consent at any time
- Object to processing or request data portability
To exercise these rights, contact us at: privacy@tayahomes.com
10. Cookies & Tracking
We use cookies and similar technologies to personalize your experience and understand site usage. You can manage cookie preferences via your browser or through our Cookie Policy.
11. Third-Party Links
Our website may link to external sites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before sharing any personal data.
12. Changes to This Policy
We may update this Privacy Policy to reflect legal, technical, or business changes. Any updates will be posted on this page with a revised effective date.
13. Contact Us
For questions about this policy or to submit a privacy request, please contact: